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AI · Digital Twin · 2024

Syyclops

An AI-powered digital twin platform for facility management. Upload a Revit model or building plan, and Syyclops turns it into a fully interactive 3D twin with MEP systems, assets and work orders all in one place.

Role
Contract UX/UI Designer
Year
2024 — ongoing
Platform
Web + iOS
Scope
UX, UI & design system
Syyclops — AI Digital Twin platform showing 3D building model with asset inventory and monitoring dashboard
01 — Context

Turning high-level scope into a working product

Syyclops brought me in as a contractor to shape the entire user experience and visual identity. They had a strong technical foundation with a digital twin engine that could ingest Revit models and render any building as a navigable 3D environment. What they needed was the product surface that would make all that technology usable for real facility teams, technicians and building managers.

My role was to take high-level scope documents and translate them into core user flows, detailed interactions and the production interfaces that engineering would build against. I was the bridge between what the technology could do and what the users actually needed it to do.

Collection of Syyclops mobile screens showing notifications, work orders, voice AI and indoor air quality panels
Syyclops information architecture — sitemap showing IAQ, space comfort, work orders, energy, FCA and PM modules branching from building root
02 — Challenge

Complexity, without the cognitive cost

Digital twins are inherently dense. Thousands of assets, live telemetry, 3D geometry and AI predictions all fighting for attention on the same screen. The risk with a product like this is shipping something powerful but completely unusable for the people who need it most.

The design had to answer two very different questions in the same product. For a manager glancing at a dashboard between meetings: "what is wrong right now?" For a technician diagnosing a failing air handling unit on site: "why is this specific system behaving this way?" Those two users have fundamentally different needs, different contexts and different levels of technical depth. One interface had to serve both.

Live 3D buildings, not flat floor plans

Architectural, mechanical, electrical and plumbing systems all layer on top of the same 3D model. Advanced filtering lets users isolate exactly what they care about, whether that is a water loop, an AC unit or a single electrical panel, and drill in from there.

Color coding surfaces anomalies instantly. A red asset means something needs investigation. That visual shorthand replaced what used to be a manual process of checking spreadsheets and maintenance logs one by one.

Live Syyclops asset view for an air-handling unit showing temperature, humidity, pressure and flow charts
Syyclops web platform — login screen, 3D room view with work order, AI Engineer analytics and space comfort overview

AI search over every building document

Facility teams spend a surprising amount of their day hunting for the right PDF. Cut sheets, operations and maintenance manuals, inspection reports, commissioning notes. The AI search layer lets users ask the building a question in plain language and get a direct answer with the source document linked underneath.

It turns a five-minute file hunt into a five-second answer. That time saving compounds quickly when a technician is handling twenty service calls in a day and needs to reference documentation at every stop.

Syyclops Notifications panel with indoor air quality alerts and a new work order assigned to a technician
Syyclops notes panel with filter options and collaborative discussion thread attached to building assets
Syyclops Revit model upload states — completed, in progress and browse-to-upload for plumbing discipline
03 — Mobile companion

Field-ready on day one

Technicians spend most of their working day on site, walking corridors and opening mechanical closets. They do not have time to sit down with a laptop. I designed a streamlined, touch-optimized version of Syyclops for iOS that lets them scan a room, see its assets, triage anomalies and create a work order, all from their phone.

Indoor air quality and space comfort metrics sit right at the top of the mobile interface because those are the first three things facility teams check when walking through a building. The mobile app is not a stripped-down version of the desktop product. It is purpose-built for how technicians actually work in the field.

Syyclops mobile app flow map — login, building home, search, AI Engineer, notes, documents and settings screens
04 — Design system

Built to ship, not just to present

A modular design system lives in Figma alongside the product. It includes components, color tokens, typography guidelines, interaction states and a full icon library. Every primitive is wired into Figma variables so handoff to engineering is lossless and developers never have to guess at spacing or color values.

The palette draws from Syyclops' brand identity. Deep blue as the quiet canvas that lets data breathe, and orange as the call-to-action that always means "act on this." That consistent visual language carries across hundreds of screens without ever losing its clarity.

Syyclops design system showing the icon set and primary/secondary/tertiary button states on a dark canvas
Syyclops design system — Roboto typography scale and usage guidelines alongside color palette with primary, secondary, discipline and dark neutral tokens
05 — Team & collaboration

Shaping direction, mentoring as the team grew

I worked directly with product managers, engineers and company leadership to make sure every design decision aligned with real business goals and actual user needs. When a junior UX/UI designer joined the team, I moved into a mentorship role, reviewing their work, setting the design direction and making sure the design system could scale beyond me.

The goal was always to build something the team could maintain and evolve after my contract ended. A design system that only works when the original designer is in the room is not really a system at all.

06 — Outcome

Shipped. Piloting. Growing.

Syyclops launched its v1 with end-to-end flows across both web and iOS. The handoff included detailed specs, motion documentation and an interactive prototype that engineering could reference during the build. The product is now deployed across K-12 school districts and commercial buildings in the US.

The design system I built serves as the foundation for every new feature the team ships. That kind of longevity is the outcome I care about most. Not just that the screens look good on launch day, but that the system keeps working as the product grows.

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